Introduction We at B2 Professionals strive to ensure your complete satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
• Eligibility: You have [7] days to return an item from the date you received it.
• Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Receipt: Please provide a receipt or proof of purchase.
2. Refunds
• Processing: Once we receive your item, we will inspect it and notify you of the status of your refund.
• Approval: If your return is approved, we will initiate a refund to your original method of payment.
• Timing: You will receive the credit within a certain number of days, depending on your card issuer’s policies.
3. Exchanges
• Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us.
4. Shipping
• Return Shipping: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
• Shipping Costs for Exchanges: If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Contact Us: If you have any questions on how to return your item to us, contact us at [info.b2professionalindia@gmail.com].